Updated Covid Information
As of January 3, 2022, we have had several employees out with the Omicron version of Covid, so please be patient and expect delays.
Our sales office is open to take orders and answer questions seven days a week at 1-800-541-0271.
Delivery Dates If You Have an Order in the System
Orders placed by 11/22 but not needed or requested for Christmas will be produced and shipped starting the first week of January.
|If you were given projected ship dates of…|
|…1/3–1/7||All table pads have shipped|
|…1/10–1/14||All table pads have shipped|
|…1/17–1/21||Some orders may be 1 to 5 days late|
|…1/24–1/28||Some orders may be 1 to 5 days late|
|…1/31–2/4||To be determined|
|…2/7–2/11||To be determined|
|…2/14–2/18||To be determined|
The process of manufacturing a custom table pad takes time. Each table pad order is custom-made from start to finish, and each order is totally different from the next. An average order may have four sections/pieces, while other orders may have ten or more. Also, some table pad shapes take much longer than others. For instance, a rectangular table pad may take half an hour to make, but a round table pad could take an hour because of all the cutting and snipping. This is why delivery times always fluctuate. If we get a lot of rectangular pads to make, we may get ahead of schedule. If we have a lot of round, scalloped, or oval table pads, we may run behind with our projected delivery dates. Couple this with the fact that there are only a few companies that actually manufacture custom table pads. So we ask everyone’s patience in order to facilitate making the same quality product.
What to Expect
When orders are taken, whether by phone, mail or email, each customer, prior to entering an order in the system, is given a projected date when we think the table pads will ship. However, due to the complexity of our manufacturing process, it is possible for your table pad order to ship as much as a week sooner or later. But we do still try to accommodate customers when a special delivery date is needed.