The deadline was 11/22 for guaranteed Christmas Delivery.
To Our Highly Valued Customers
Our sales office is open to take orders and answer questions seven days a week at 1-800-541-0271.
Delivery Dates If You Have an Order in the System
|If you were given projected ship dates of…|
|…10/4–10/8||All table pads have shipped|
|…10/11–10/15||All table pads have shipped|
|…10/18–10/22||All table pads have shipped|
|…10/25–10/29||All table pads have shipped|
|Orders placed up to 10/25 that were promised for Thanksgiving will be delivered one to four days prior to Thanksgiving|
|Orders placed by 10/25 but not needed or requested for Thanksgiving will ship either one to two days prior to Thanksgiving or one to five days directly after Thanksgiving|
|Orders placed up to 11/22 that were promised for Christmas will be delivered one to four days prior to Christmas|
|Orders placed by 11/22 but not needed or requested for Christmas will be produced and shipped starting the first week of January|
The process of manufacturing a custom table pad takes time. Each table pad order is custom-made from start to finish, and each order is totally different from the next. An average order may have four sections/pieces, while other orders may have ten or more. Also, some table pad shapes take much longer than others. For instance, a rectangular table pad may take half an hour to make, but a round table pad could take an hour because of all the cutting and snipping. This is why delivery times always fluctuate. If we get a lot of rectangular pads to make, we may get ahead of schedule. If we have a lot of round, scalloped, or oval table pads, we may run behind with our projected delivery dates. Couple this with the fact that there are only a few companies that actually manufacture custom table pads. So we ask everyone’s patience in order to facilitate making the same quality product.
What to Expect
When orders are taken, whether by phone, mail or email, each customer, prior to entering an order in the system, is given a projected date when we think the table pads will ship. However, due to the complexity of our manufacturing process, it is possible for your table pad order to ship as much as a week sooner or later. But we do still try to accommodate customers when a special delivery date is needed.